ON HOLD:32 2301 Stonehenge Drive, Suite 203, Raleigh, NC 27615
Toll Free: (888) 942-3232
Phone: (919) 847-5432
Fax: (919) 847-6861
"ON HOLD:32 promotes our Rinnai tankless water heaters to every caller waiting on-hold, which has helped us sell 3 units in just the past 6 months. This has become one of our best marketing tools, and we're making money with their service."
Billy Foust, District ManagerHeritage Propane d/b/a Foust Fuels
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It happens every day, in every propane store. A caller is put "on-hold". It's an unavoidable part of doing business. What's critical is how you treat that caller while they wait on-hold because it impacts how they feel about doing business with your company. Force them to listen to dead air or boring music, and they will hang up and look somewhere else to spend their money.
An ON HOLD:32 recording for your propane company is a wonderful way to educate your callers about the many reasons why they should choose your company, and not your competitor's. Callers on-hold will learn about:
How Propane Reduces Energy Bills Website InformationPropane Safety TipsCustomer TestimonialsThe Versatility of Using Propane Upcoming EventsWelcome or Thank You message from the owner Employee RecognitionsNew Gas Grills and Fire Logs Charitable ContributionsEqual Payment PlansDirections Company Awards
NC Propane Gas Association
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